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More About Us

Gorgeous Gifts and Tasty Treats

unique gift store

Since opening in 2010, our shop has become the best in a city. Together we create an unparalleled selection of home accessories, art, pottery, apparel, handcrafted jewellery, baby gifts, coastal decor, gourmet fudge and local products.

Custom orders, complimentary gift wrapping, and exemplary customer service are just a few of the reasons why HeartStar has been voted the Best Gift Shop in the city for the past seven years! We are waiting for you!

How It Started

our history

We’re a family business and we take pride in our Sheppey roots and in our connection with our community. In fact we’ve been trading in Sheerness for 30 years, through four generations of the same family.

We started as W.R.G. Pitney & Co. selling camping gas for the many holiday sites around the island, and industrial gases for welding – thereby firmly embedding ourselves in the double life of Sheppey as a holiday resort and manufacturing centre!

Balloonatic grew out of the industrial gas side of the business. One day, someone asked for helium, then asked if we stocked balloons to go with it. We didn’t but since we like to make our customers happy we found some for them.

We started with a few boxes balloons in a corner of the shop. Now balloons, party decorations and tableware, together with everything we need to create beautiful balloon displays fills over half of our shop in Russell Street.

We don’t stand still either.

Balloons generally mean there’s something to celebrate, so over the years we’ve branched out to cover almost everything you need to make your party venue look amazing with bunting, chair covers and sashes, table linens as well as balloon centrepieces, arches and pillars, and the service to go with them.

Now, we don’t just sell from the shop, you can design and order beautiful balloon bouquets and balloon arrangements for any occasion through this website and have them delivered anywhere in the UK.

It doesn’t stop there either – when we saw that a local fancy dress shop in Sheerness High Street was closing down due to illness, we thought ‘Sheppey needs fancy dress’, and decided to take this on too. With that in mind, you’ll find a range of fancy dress and character outfits in our shop too – near the balloons of course!


When people ask what we do?

we reply we make balloons.

Not hot air balloons, but toy balloons. Latex, foil, and round stretchy balloons. Often the response is, "It must be really great fun to work in an industry that makes people happy." We agree.

Balloons come in all all sizes, shapes, colours, designs, but share a common trait - the power to tug at our hearts and create happy memories

years experience
balloon designs
colours to choose from
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We are Here to Help!

A dedicated Gift Specialist is personally committed to you and all your
gift-giving needs.

We are Here to Help!

A dedicated Gift Specialist is personally committed to you and all your
gift-giving needs.